Returns Area

  • Check your order number in the confirmation email.
  • Open a return request here from your customer account, if your order has not exceeded 14 days from the delivery date.
  • We will review your order if it respects all our policies we will confirm the return.
  • After received the a return confirm.
    You will can ship the product at:
    SUEDE store
    Via Cavour 186
    00184 Rome (Italy)
  • Return Shipping Is the responsibility or the customer.
  • You can use the courier you prefer like POSTE ITALIANE, SDA,DHL, FEDEX, UPS. It is very important that you will be able ave us a tracking number Incase or any issue with your box.
  • SUEDE store does not refund shipping costs.
  • For the return we recommend that you send the parcel with a tracking code to ensure that you return to the monitored warehouse.